Terms of Service

1. Who can purchase

You must be at least 18, able to enter a binding agreement, and authorized to use the personal and business details you enter. Before checkout you must accept these terms and the Refund Policy and request immediate digital access. The Privacy Policy explains how we handle your information.

2. What each plan includes

Solo costs $19 USD once and includes one saved, editable signature slot. Team costs $49 USD once and includes up to ten saved, editable signature slots in one purchaser workspace. Both include all three available designs, custom colors, contact details, a call-to-action link, unlimited edits, copy-to-clipboard, and unlimited clean HTML exports for those slots. A slot is an editable saved signature, not a quota of downloads.

You create and install the signatures yourself. This is not a manual design, customization, revision, or team installation service. There is no delivery queue, subscription, or automatic renewal. The workspace is managed by the purchaser; separate team-member accounts, mailbox access, synchronization, analytics, and inbox integrations are not included.

3. Preview and paid access

The public designer lets you try the controls and see a marked preview. Clean email-ready HTML, copy/export controls, and saved workspace data require a verified purchase. A browser preview can be captured or imitated; no public visual preview is represented as copy-proof.

Paid access is delivered digitally once Stripe confirms payment. The thank-you page opens your designer and we email a private access link. Use that link to return on another device. A necessary secure cookie remembers access on the current device. Anyone with the private link can access and change your workspace, so keep it confidential. Contact us if it is lost or exposed.

4. Payment and access duration

Stripe handles card payments on its hosted checkout. Sigdes charges the displayed plan price in USD without an additional Sigdes checkout fee. Your bank may charge conversion or other fees outside our control. We do not store complete card numbers or security codes. A purchase is confirmed only after Stripe reports successful payment.

The one-time purchase has no scheduled renewal or fixed expiry while Sigdes operates this service. It does not promise perpetual hosting or that the service will operate forever. You may keep and use exported signature files indefinitely for lawful personal or business use. If we discontinue paid workspace access, we will aim to give at least 30 days’ email notice to allow exports, except where security, law, or circumstances outside our control prevent that. Mandatory rights and any remedy for recently purchased unusable access remain available.

5. Your content and rights

You retain rights in the names, business details, trademarks, and other material you provide. You give us limited permission to process and store that information to operate the workspace and generate your signatures. Get permission before entering someone else’s details. Do not submit passwords, full card details, government identifiers, sensitive health information, or information about children.

You may use and edit your exported signatures for your own business or personal email. Our reusable templates, generic code, and studio remain ours. A purchase does not grant the right to resell access to our software, distribute the private access link publicly, or represent our service as your own. We do not use your signature or team details as a public sample without separate permission.

6. Saving and installation

Use Save or export to store changes. Unsubmitted edits can be lost when you close or refresh the page. Save before changing devices. Team slots are independently editable and may be updated or repurposed within the purchased capacity. The software enforces the capacity on the server; editing browser cookies does not increase it.

Copy or download your signature and install it using the instructions in the designer. Email applications, dark mode, forwarding, device settings, and organizational filters can alter rendering. We do not guarantee identical appearance everywhere or that links produce any clicks, leads, or revenue. Test-send the signature and check contact details and links before business use.

7. Refunds, disputes, and access restrictions

The Refund Policy is part of this agreement. Completed purchases are final and non-refundable except where applicable law requires a refund. There is no voluntary refund window, including for unused purchases. Mandatory consumer rights take priority. Requesting immediate access alone does not waive non-waivable rights.

A refunded or disputed purchase does not authorize further workspace edits or exports while its entitlement is suspended. Contact us to resolve mistakes. If a dispute is resolved in your favor without a refund or the restriction was erroneous, we will review restoring access. Previously exported files remain subject to your lawful rights and the outcome of the refund or dispute.

8. Acceptable use and availability

Do not use Sigdes for phishing, fraud, impersonation, malware, unlawful harassment, or infringement. Do not attempt to access another customer’s workspace, forge payments, or bypass entitlement checks. We may block abusive activity or suspend access reasonably needed to protect the service.

We aim to keep the designer available but maintenance and outages can occur. Except for the features and remedies expressly promised, and warranties that law does not allow us to exclude, the service is provided as available. We do not provide legal, financial, regulatory, or email-deliverability advice.

9. Liability and disputes

To the extent permitted by law, neither party is liable for indirect or consequential business losses related to this service. Our total liability for a purchase is limited to its price. These limits do not exclude refunds we promise, fraud, intentional wrongdoing, or liability and consumer rights that cannot legally be limited.

Please contact us with your purchase reference so we can try to resolve a problem. Missouri law applies except where mandatory laws of your residence require otherwise. Claims may be brought in a court with lawful jurisdiction; these terms do not remove mandatory local-court rights, regulator access, or payment dispute rights. There is no mandatory arbitration clause.

10. Changes and contact

Updated terms apply prospectively and show a revised effective date. We do not retroactively remove a paid plan’s promised features or refund rights without your agreement, except as law requires. If one provision is unenforceable, the remainder continues. Earlier manually fulfilled service orders are governed by the legacy service terms and refunds linked below.

Contact support@fivetoclose.cloud. Check Spam/Junk for replies, mark the message “Not spam” or move it to your inbox, and add our address to contacts or safe senders for future messages.